When the pandemic happened, it was almost instantaneous. Looking back on it, it’s fair to say that most of us weren’t prepared for it. However, in many was it brought us together, and we did what humans do best, and quickly came up with solutions. Also in hindsight, we learned a lot about ourselves, and how we do business. It made us more efficient, and it changed the ways we do business, and run our lives. 

As workers went remote, businesses had to come up with a video conferencing plan, and in most cases, they were able to cobble together something fairly quickly that bridged the gap and got them through the difficult times. However, now that the pandemic is mostly a thing of the past, businesses now have the opportunity to use the knowledge they gained, and really embrace video conferencing as a pillar of their business. 

If you aren’t familiar with video conferencing, you should be. Basically, video conferencing is a real-time online meeting via internet connection on a laptop, mobile device or webcam. This allows you the ability to speak to one or more participants, and have a direct conversation with them, as if you were in the same room. There are many benefits for video conferencing, and here are our top 10 reasons:

1 It’s Efficient

Simply put, video conferencing allows real-time conversations and collaboration that simply isn’t possible with email or text. Additionally, it allows you the ability to have a face to face conversation, anywhere on earth, at any time. 

2 Better Productivity

When you collaborate in a video conference, you assemble your team, and have a free form conversation where feedback and questions are answered immediately. There is no endless email or text chain, where messages can be missed or lost, and everything is settled in the meeting.

3 It Saves Money

It’s as simple as that. No more travel, airfare, booking conference rooms or training rooms, meetings, hotels and the list goes on. You can have your face-to-face full experience anywhere on earth, in real-time and never have to spend a penny. 

4 Better Communication

Humans bond with each other via communication. We build trusting relationships when we have face-to-face communication that simply cannot be replicated with text or emails. 

5 Relationships

Face-to-face communication builds relationships, and relationships are the cornerstone of any business. When you can look a person in the eye, in real-time, you get to know that person and your relationship grows. You also tend to have spin-off conversations where you to learn more about a person than you would with basic text and emails. 

6 Collaboration

If you are working on a document or files, your team can share screens and have and real-time document editing, which is impossible via email or even in an office setting with multiple departments. 

7 Managing Schedules

If you have team members from different countries, or have to travel, scheduling meetings can be a challenge. You have to juggle so many schedules, it is almost impossible. However, with video conferencing, every person can simply jump on, at an agreed time. 

8 Keep Records

When you have a conference call, the conversation is gone, forever, when you hang up. However, with video conferencing, you can record and even transcribe the conversation, so it is never lost, and you will always have an accurate record.

 

9 Have Live Events

You can have live events such as training seminars, team building exercises or real-time events for your clients or suppliers. 

10 It Saves Time

When you are able to have a real-time conversation, it saves you time. It’s as simple as that, and here’s a perfect example. This article too hours to write. However, it would have been a 5-minute conversation to explain these benefits on a video conference call. 

To learn more about video conferencing, contact us at 905-203-1941

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Keeping residents in hospices, palliative or long-term care facilities safe at all times is a huge responsibility, and even after Covid, care workers are stretched thin and exhausted, Truly, they were and are absolute champions during the pandemic, and without them, matters would have been infinitely worse.

Moving forward, these care facilities have to give their professionals the tools they need to do their jobs more efficiently, and that means doing a complete upgrade of how they care for their patents, and prevent them from having issues like falling, or signally alarms. Digital communication call systems effectively solve every issue with a custom tailored, bespoke system created by our team of professionals, that is flexible and scaled for your exact needs.

When you deploy a digital call system, it will cover all of your needs, and increase efficiency, which is critical when you have over worked health care professionals. They can be configured to handle everything, including nurse calling, emergency calls, messaging, alarms, wandering and fall prevention and resident check ins.

Additionally, creating a digital communication system in these environments greatly improves the quality of residents lives. When you are able to increase the efficiency of your staff, you are also able to allow residents to be as mobile, while still being able to summon help from anywhere inside or outside the building. For example, with a wearable fall prevention transmitter, a resident doesn’t need to have a staff member shadow them while they go for a walk. By simply pressing the button on their personal care call system transmitter, a resident can send nursing staff an alarm with the name and location of the resident if they fall down or leave the building.

Enhancing residents’ safety and optimizing staff workflows requires innovation and requires communication and collaborative solutions from healthcare professionals and digital communication providers like Pinnacle DSL. Hospices, palliative care and long-term health facilities require a unique set of solutions in order to provide a safe environment while preserving the dignity and privacy for residents and long-term care residents.

When Covid hit, businesses were forced to close their doors. Their employees retreated to the safety of their homes, and businesses reacted by deploying video conferencing systems like the ones we provide. These systems became a cornerstone of their businesses, and now that Covid is mostly a memory, businesses have embraced them as an integral part of how they communicate.

Now, more than ever in a post-pandemic world, health care facilities have a call to action, and must embrace digital communication within their facilities much the same way other businesses adapted to working from home. Facilities have to streamline how their staff works, and create an environment for their residents and is safer, and offers them a higher quality of life.

To learn more about our solutions, and how they can have an immediate positive impact on your care facility, please contact us at 905–2013–1941 or visit us at PinnacleDSL.com, and we would be happy to discuss solutions for you and your staff.

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PA (Public Address) systems are ubiquitous. They are quite literally everywhere, and you probably can’t even leave your home without hearing one at least once. For example, did you go to a grocery store? You heard a PA system. Did you go to a larger big box style store? How heard a PA system. You absolutely heard one if you went to a school, and probably even at work in your office or warehouse. You hear them all the time, and never really gave it much though, until now.

For over a century, businesses, hospitals, schools, retail locations and other organizations have relied on PA systems, however that doesn’t mean that the technology has remained the same. Modern day Voip digital solutions have become the preferred go-to choice for operations that are either looking to upgrade their current system, or create a new platform for their business or organization.

The major benefits of a bespoke, custom tailored system like the ones Pinnacle DSL provides, is that you will have live and even scheduled messages that can be directed to one or all of many speakers on your site. This allows you the ability to control and direct your messages anywhere you choose. For example, in a logistics operation, you may only need to direct messages to certain zones depending on the nature of your message. However, you may need to relay a message to the entire operations for situations such as an emergency. In either case, this targeted messaging system is safer, and more efficient. Additionally, a modern system is a series of devices that are network-connected, so when you expand your operation and need to add more devices to the system you simply plug them into the network and add them in the software unlike a traditional analog system where you need to rewire the system to add new speakers.

The bottom line is, if you need to interact with customers, clients, employees via a PA system to make targeted announcements, you need a digital platform that is scalable, flexible, and easy to use. Two of the biggest benefits of a phone system PA is being able to instantly track down specific employees or staff. It is far more efficient than having to send them a text, or use hand held walkie-talkies or radio headsets that are expensive.

The same is true if you have a retail space, and you need to alert customers about sales or messages, or alert specific customers to orders being ready for pickup, alerting customers about lost children or in case of emergencies.

Phone based PA systems are limitless, and can always be scaled to suit your exact needs at any given time, so as you expand, so can your PA system. They are also far more affordable than a basic analogue system that cannot be easy scaled or modified,

Now that you are sold, and want to learn more about phone based PA system, we suggest you contact us and tell us about your needs. We will work one-on-one with you and provide you with a solution that is perfect for your needs and budget.

Presented By UnitedCloud

Efficiency and effective communication are the marks of a successful warehouse. The right tools make all the difference.

Warehouses have unique challenges when it comes to communication. Cloud technology provides the best phone system to improve warehouse productivity.

 

Common Challenges in Warehouse Productivity

Not just any phone system can meet the unique needs of a warehouse. Warehouse personnel are constantly on the move, and the industrial environment presents specific challenges.

• Multiple Locations & Extensions: For warehouses with more than one location, seamless communication is a must for efficiency.
• Cost: The functionality required by warehouses for their phone system can become costly with conventional systems. You need an affordable option.
• Flexibility: Your team changes regularly. It must be easy to add and remove phones as needed.
• Easy Access: When going between warehouses, workers need easy access to phone extensions, settings, or voicemail from any location.
• Standardized Connectivity: A standard, company-wide instant messaging solution  simplifies staying connected.
• Quality: In the loud industrial environment of a warehouse, a more rugged phone than the typical desk phone is necessary.
• Quick Setup: Slow installation results in lost production. You need a system that can be installed quickly and learned easily by your entire team.
• Availability: The ability to see which colleagues are available saves time, and availability on demand for customers improves customer experience. 

A cloud phone system addresses each of these unique warehouse communication challenges directly.

5 Benefits of a Cloud Phone System for Warehouses

An integral requirement of warehouse productivity is effective communication with team members and customers. A cloud phone system gives you an integrated communications solution that provides these key benefits:

1. Boost work efficiency and productivity.

A warehouse has so many moving parts. A cloud phone system is designed to provide flexible options to streamline operations and reduce workflow bottlenecks. No matter where your staff are – in the warehouse, the office, or on the road – they can stay connected. 

Rugged wireless headsets can withstand the wear and tear of the busy industrial environment, increasing efficiency by enabling workers to keep working while on the phone. 

2. Improve communication within the warehouse.

A lack of clear communication can lead to costly delays, errors, or safety issues. A cloud phone system has features that allow you to hear your phone ring from anywhere in the warehouse so you don’t miss a single call. Ring groups and call queues ensure that every call is answered by someone on your team, even if the first extension is unavailable. 

3. Provide excellent customer service.

By equipping your team with the best communication tools, your entire workflow is improved resulting in greater customer satisfaction. 

If a customer contacts you about a broken part, for example, your sales team can use a video conference call to take a look even if they’re in the field. They can confirm the part requiring replacement and check the warehouse inventory. If the part is in stock, it can be shipped that same day. 

Customer service can’t get any better than that. 

4. Consistent communication between branches.

Regardless of which location your staff work from, they have access to the same features and functionality with your cloud phone system. Access to multiple communication channels (like phone, audio and video conferencing, or text messaging) keeps communication fast and efficient. This simplicity and seamlessness also creates consistency in your customer service.

5. Save money.

Compared to a conventional phone system, a cloud phone solution will save you money. Reduce operating costs while enjoying the benefits of advanced features to increase productivity and improve communications company-wide.

4 Reasons Why This is the Best Phone System for Your Warehouse

How does a cloud phone system provide all these benefits to your warehouse? There are many ways, but let’s look at 4. 

1. Mobility

Wireless headsets give the workers freedom to go where they need to go within the warehouse. 

Mobile integration keeps warehouse staff connected no matter where they are. They can log into their office phone from any device with an internet connection, turning their mobile device into a simple extension of the office phone.

Call Forwarding and Simultaneous Ring mean every call can be answered, even if no one is in the office.

2. Enhanced Features

Cloud phone technology includes many features to enhance the functionality of your communications system.

• Auto Attendant is your virtual receptionist, answering and directing calls automatically.
• Presence shows you to see who is available at a glance, saving time trying to track someone down.
• Voicemail transcription saves everybody time by sending a text version of your voicemail messages to your email. No more wasting time logging in and listening to long, slow messages.
• Audio and video conferencing for easier collaboration.
• Chat and SMS Messaging for quick, convenient communication.
• Mobile Integration to turn any mobile device into an extension of your office phone.
• User and Manager Portal to manage and customize your system from anywhere with an internet connection. Call analytics and recording can help you improve your service. 

3. Affordability

Getting set up with a cloud phone system is more affordable than conventional systems. Hardware costs are low and training is included. Without any maintenance or long-distance fees, the cost savings are hard to beat.

4. Multi-Location Connectivity

A centralized (cloud) phone system easily connects to as many warehouses as necessary. Scaling is simple enough that you don’t have to hire professionals to maintain your system. It’s compact and easy to relocate, if necessary. Adding lines and extensions can be done with a few clicks of your mouse. 

Call routing, conferencing, and other features facilitate a cohesive team no matter how many locations you have.

This One Change Can Improve Your Warehouse Productivity

In your warehouse, efficiency and effective communication lead to productivity. The simplicity, flexibility, and functionality of a cloud phone system make it the best option for your warehouse.

Make the switch to an easy-to-use cloud phone system and enjoy cost savings, enhanced features, and greater mobility in every one of your warehouses. Keep your team connected and free up space in your office. 

CCTV systems in Toronto are an integral part of security systems in all businesses including Warehouses. CCTVs detect, deter and protect property from vandalism, theft and maintenance issues. Strategically placing CCTV systems in and around a warehouse not only protects it from outside intrusions, but also helps in protecting inventory and equipment inside the facility. It is easy to keep a check on inventory, pilferage and any issue that may occur while the facility is open as well as closed. Everything that happens on the business premises can be recorded, or even remotely accessed. This gives peace of mind to the business owner and allows the owner of the business to work from any location or multitask as the CCTV allows one to monitor and keep on check on what is happening at the premises.

Another important area where a CCTV is really important is keeping a check on employee productivity. It eliminates the need for physical presence or confrontation and allows for remote access and holds everyone accountable for their productivity. Efficiency can also be enhanced with the help of CCTV’s. When a business cycle is observed, one can easily identify the gaps that need to be filled in regards of improving the process needed, thus ensuring optimization in the use of resources which leads to higher productivity and profits. 

One can also save on Insurance Costs, with the use of CCTVs as they help in reviewing, and identifying how an accident occurs, making it easier for Insurance claims. When a theft occurs, it is also easy to identify the person reasonable, thus helping with investigation, that can lead to beneficial claims. Moreover, the recorded data can be used to take measures that will lead to prevention of the occurrence again. Modern CCTVs no longer need bulky DVRs to store data. Cloud based CCTVs are easier to install and maintain with no on-site servers or complex networking infrastructure. Cloud based CCTV systems are scalable according to client needs and cameras can add or removed as needed. Finally, cloud based CCTV systems offer the convenience of being able to view footage from multiple locations, receive alerts when motion is detected and can be integrated with multiple systems to create a SMART system, that may consist of access controls (to know who is coming/leaving the building), intrusion detection systems and Man down system.

Cloud based CCTV systems also offer free of cost or at low-cost video analytics and intelligence. Video analytics and intelligence is a process where the digital video signal uses a special algorithm to perform a secutity related function. The Artificial Intelligence observes the data for a few weeks to learn what is normal images and then starts issuing a warnings and alerts when the image deviated from what is normal. Thus, this helps in detecting even the smallest deviant in patterns, helping to prevent or identify the possibility of accident, thefts or failure of any systems. 

The benefits of CCTV systems in Toronto far outweigh the costs. To know more about how you can use CCTV systems to optimize your business, lower costs and be in control contact PINNACLE DIGITAL SOLUTIONS today for a free quote. Let us help you to create a customized solution to meet all your needs.